Celebrating the 100th Anniversary of the United Church of Canada
The United Church of Canada is celebrating their 100th Anniversary this year. The United Church was inaugurated on June 10, 1925, in Toronto when the Methodist Church Canada, the Congregational Union of Canada and 70 percent of the Presbyterian Church in Canada entered into a union.
“This is the 100th anniversary of the United Church of Canada,” said Linda Buchanan. “What is interesting about the United Church of Canada is that it’s the only one that is enshrined as an act of parliament within the Canadian government and law. It was formed in 1925, with the Methodists, two-thirds of the Presbyterian Church of Canada and the Congregationalists coming together and forming the United Church of Canada. They wrote the Act of the United Church.
Palsson celebrates 25 years with Dufresne
Dufresne Swan River is celebrating a milestone anniversary, having been in business in the Valley for 25 years. Store Principal Dee Palsson started the business up after transitioning a family business into the Dufresne line.
“I worked with my stepfather, Gordon Shaver, and he decided to retire,” said Palsson. “He ran a mom-and-pop kind of store, Currie Furniture. When it came time for me to decide to invest in that franchise, I knew I had to think outside the box, because as far as buying power, I knew we would need a little more lift. We talked to the President of Sealy, and he put us in contact with Mark Dufresne, because he thought it would be a good fit.
“I went to meet with Mark in Winnipeg and liked how he presented himself. He was personable, family-oriented and that made me feel comfortable. It didn’t feel like a big corporate store. I came back to Swan River and decided to partner with him.
“We held a sell-off from January to April, then did our renovations in May and opened up in June, and here we are,” said Palsson.
When it comes to helping customers find the perfect furniture for their home or a good quality bed to sleep in, Palsson prides her staff and herself on the efforts they put into helping the customer make the right choice. Although times have changed and some trends have too, today’s customer has a lot more options when it comes to buying furniture and appliances.
“I’ve been doing this for many years and I’ve found that you have to listen to what people want and guide them as best you can,” said Palsson. “Sometimes customers have an idea of what they think they want, and it’s our job to help them make the best decision when it comes to choosing furniture based on a variety of factors such as their flooring, colour of walls and what else is in their home. Because, at the end of the day, we want them to be happy with their purchase and make it a part of their home. Also, when people go into a guest’s home and they ask where they got it from, we want them to know it came from Dufresne.
“Back in the day, people went with white appliances, and now we see the demand for stainless steel and coloured panels. There are just so many options now. With a customer order program through our Canadian suppliers, we can order almost anything our customers want. We have a lot of selections of sofas to choose from.
“Even in our bedding area has grown over the years,” said Palsson. “Customers have come to realize how important a good night’s sleep is, so people are investing more in quality beds, whereas back in the day, people just bought a bed. Now, we have a Sleep Centre and we are all certified sleep experts, and we have to be to sell a bed with Dufresne. There is a training program our staff completes and it helps us to fit a customer to a bed. It’s no longer how many coils are in the mattress anymore, but it’s based on getting the customer in the right type of bed, whether it’s firm, soft, or medium. Buying a bed is a huge decision and is more of a need than a want.”
Palsson knew that in order to succeed in business, she would have to grow the business by expanding her customer area. She was instrumental in thinking outside the box and found ways to bring products to markets that had very limited options.
“We have a 5,000 trading area with Swan River as the hub,” said Palsson. “We always must be creative because to be profitable, we can’t just do deliveries in our area. I first started up in 2000, and from 2001 to 2005, we went to The Pas with trailers. We would set up in Opaskwayak Cree Nation and sell furniture.
“A lot of the elders don’t travel, and as we went up there, Dufresne got known. Our business grew from that and to this day, our trucks go up there regularly. We’ve gone into Saskatchewan and delivered as far as Yorkton. Then on the other side, we go as far as Winnipegosis. This has all been through getting our name out there and word of mouth. We had to get to know our customers because we don’t get the traffic like the big city stores do and as a result, we had to build strong relationships with our customers to earn their trust and have them keep coming back.
“The other part that helps the business is that we offer servicing here,” said Palsson. “Dean Henderson does all our service and has done it since we opened. The big box stores aren’t like that. Most customers have to send stuff away to be fixed or call a 1-800 number. Here at Dufresne, our customers call us and we look after them. That has been a huge advantage for us.”
Owning and operating a business in a rural northern community, Palsson knows the importance of developing and maintaining a strong relationship and trust with customers. With big box store competitors and less populated areas to serve, she has prided herself on establishing loyal returning customers and that has led to her success in business.
“We put a great emphasis on acknowledging the customer when they come into the store,” said Palsson. “My staff have all been trained to greet customers within the first couple of minutes. I base this on my own experience as a customer. I know if I go into a business and I’m not greeted right away, it just doesn’t feel right.
“Customers tend to go online to see what is available for options and I find are more educated about the products as a result of that. We never saw that before. After spending 25 years here, I find that every day is different and as staff, we have to grow. The consumer now is coming into the store knowing the product details, which means staff have to know it as well. If we don’t know all the specs on something, then we look into it for the customer.”
When it comes to finding the perfect staff, Palsson has been successful in recruiting and retaining employees. Many of her former employees got their start working for her at Dufresne before finding their career path. She has always treated her staff like family and still has strong personal relationships with many of her former staff.
“Over the years, I’ve had excellent staff,” said Palsson. “I’ve had some leave to try other things and then come back to work here. Others have stayed for several years before moving on to another career. People stayed because I treated my staff with respect and like family. It’s very much family-oriented here, because we all know each other’s family, kids, and have spent time together outside of the workplace. I still keep in contact on some level with the majority of my former staff. We’ve formed friendships that have continued long after their time here at Dufresne.
“One former employee who was instrumental in helping me develop the business was Lloyd Barabash. When we came over from Curries, we had to lay off staff and rehire. In that process, we hired Lloyd and he worked here for over 10 years. He was like my rock. I was around 34 years old at the time I started this business, and he gave me a lot of inspiration and guided me through things. He was wonderful to have as part of the team and his presence here is still missed. He still comes in and talks to us, and that is great.”
With this 25-year anniversary, Palsson is looking toward the future of Dufresne and finding a succession plan before she retires.
“Being a store principal, I’ve reached a point where I know I have to think about the future,” said Palsson. “I’m not ready to retire right now, and I plan to stay for a few years. In that time, I would like to find a successor. Someone I can work with to help grow the business and then take over.
“Dufresne has implemented a program with their store managers that is modelled after our store, which I’m very proud of. They hire a manager and depending on how they do, they are offered an opportunity to become a store principal. This allows them to have a financial stake in the business, instead of trying to buy into a franchise. I’ve always had a stake in the business and found it made me work that much harder over the years. It helped me to make this my store and do all the local community things I was able to do while in business.
“Every day is different, and I have to say, I’ve really enjoyed the people I have met through the store,” said Palsson.
Emergency Hospitality
Residents of the Swan Valley have been stepping up to assist the surge of northern visitors from Flin Flon and other regions in northern Manitoba currently under mandated evacuation as forest fires threaten settled areas...
Changes coming to the Prairie Classic
Over the last few years, the Prairie Classic Walleye Tournament has been somewhat of a kick off to summer as anglers from all over Manitoba and Saskatchewan head to Lake of the Prairies to look for those winning walleye.
Last fall, it was announced that Kickerfish, a media company specializing in organizing kayak angling tournaments and fishing shows in central Canada would be taking over the Prairie Classic while retaining the helping hands of members of the Russell Lions Club.
Details in this week’s Review.
Pride Parade prepares to celebrate love and inclusion
Tri-Community Pride is getting ready for its biggest event of the year, the annual Tri-Community Pride Parade and Festival. The event takes place on June 7 and welcomes everyone to attend and be a part of the celebrations.
“This is going to be our fourth annual Tri-Community Pride Parade and Festival,” said Tri-Community Pride Member Derrick (Nadia) Sanderson. “Since we started, we’ve almost seen a doubling in size, in terms of the number of floats and people walking. We've seen a really good turnout for the pre-parade, parade, festival and market. We’re happy to see the amount of people taking part in all of that.
Opasquia Trails addresses damage
The Opasquia Trails has faced some unforeseen hardships after completing some improvements to the trail system. The spring conditions led to some damage being done to the observation platform when the ice melted and moved towards the shoreline.
“The damage was actually done to the original platform in the Kelsey Watershed District office parking lot, at the head of the boardwalk on April 29 around 1 p.m.,” said Opasquia Trails Board Member Megan Molin. “Considerable damage was done to the observation platform when it was pushed off its supports and moved further inland a few meters.
Loss of Jordan’s Principle funding has a huge negative impact
There have been rumblings about cuts to Indigenous services, particularly Jordan’s Principle funding, but nothing official was released. Instead, many school divisions and organizations that were assisting Indigenous youth who are living out of their First Nation communities lost Jordan’s Principle funding to help those who needed services.
The story of how Jordan’s Principle was formed was in honour of Jordan River Anderson, a young Indigenous child from Norway House Cree First Nation. He was born with a rare medical condition that required him to be hospitalized for the first years of his life. He remained in the hospital long after the medical team recommended he be discharged because neither the provincial nor federal government would take responsibility for funding his out-of-home care.
Journalist pens memoir about growing up in the Valley
The Valley has once upon a time been home to many who have written and published books. Award-winning journalist, freelance writer and now author, Rosalie I. Tennison, has launched her memoir Naomi’s Houses. The story talks about Tennison’s experience growing up in the Valley, under less than ideal circumstances.
“It wasn’t until I moved to Winnipeg, about seven years ago, that this memoir popped into my head,” said Tennison. “I have a half finished novel that I’ve abandoned, because there is so much focus now on lived experience instead of the creativity of one’s imagination. I felt that readers wouldn’t appreciate it because it was not based on my lived experience.
“Even though I have written some short stories and never published them, I found myself reading a lot of memoirs and liked the genre. I had an idea for a memoir, but even then, it wasn’t this exact idea. Although this is my memoir and it is all about me, in the end, it really also is about my mother.
“I once recall hearing a writer being asked why they chose to write about a particular character and make them the focus of their book when there were three other strong characters to choose from,” said Tennison. “The author explained that sometimes when writing a book, a character can come out more than others and the book becomes focused on that character. This is what happened to me. I was writing my memoir, but it became a tribute to my mother. It’s not what I thought when I started out.”
Tennison added a personal touch to her memoir and included entries from her mother’s diaries that spanned over several years. It took her some time to finalize the creative process of incorporating her mother’s diary entries, but she felt it was an important part of the book.
“I used my mother’s diaries in the book to introduce the various chapters,” said Tennison. “Originally, I put Naomi’s Diary and then the date before each chapter. That was how I did the whole book. I had four drafts of the book before it went to a publisher. Then I hired an independent editor to help me with the structure and layout. I honestly can’t see it being any other way now.
“The publisher, Heritage House, had asked me for ideas of what I would like to see on the cover and I shared those with them. In the end, the cover was nothing like I imagined, but I quite like it. I had to trust the experts when it came to this.
“We are in a different world today,” said Tennison. “Back when I pitched a story, you had to sit down, type out a letter and mail it. Maybe two weeks later, you would receive a letter indicating whether or not they were interested in your story. Now there are all these tools such as the Internet, email and form letters. All publishers have to do is type in an address, and they don’t even do that anymore. It should be so much easier to politely reject people’s submissions, but it’s not. Instead, publishers take the stance that if a writer hasn’t heard from them in six months, they can assume they don’t want the book.
“I had to create a table with all the publishers that had the date I submitted, what their criteria were for submissions, and when they stated to respond. I would go back to check and once it got to six months, I would assume they didn’t want the book.
“Heritage House only accept submissions in January and the only reason I didn’t submit to them earlier was because I missed the deadline,” said Tennison. “Eventually, I did send them my memoir, and they came through for me.
“It took a year before they said they would publish it, so I think it wasn’t so much what I learned about myself, but instead this whole process confirmed who I am. I’m not a quitter, and I come from some pretty sturdy farming stock who plotted along and did what they could for survival. I had a mother who instilled that in me.”
Tennison’s story is one that reflects on what it is like to grow up in poverty and the struggles that come with it.
“My family’s experience growing up in the Valley was very difficult,” said Tennison. “We were very poor, but I had good parents. My maternal grandparents were heavily involved in the community. My maternal grandmother was a leader in the Women’s Institute and my maternal grandfather started the local branch of the Farmers’ Union. They were highly and well-respected people.
“My paternal grandparents didn’t stay in the Valley very long. They left and also left my father to stay in the Valley. From there, my parents met and married. They struggled with poverty and then my father died.
“We were plunged into deeper poverty,” said Tennison. “We had to leave the farm we lived on outside of Bowman and move to Swan River. We ended up in a rundown house in Swan River and our family continued to struggle. Due to our financial circumstances, a lot of the time we felt unwelcome and it was really hard growing up.
“My mother did the best she could given her circumstances. Her focus was to ensure that her children did not end up in a similar situation that she had. She pushed us to get educated and find good jobs, to get out of poverty. It certainly wasn’t a life that she had pictured for herself. The truth of the matter is, one never knows when their circumstances might change. Poverty doesn’t play favourites and it’s colourblind.
“We were a family experiencing poverty,” said Tennison. “We were invisible. We had a really tough time. Fortunately, there were some people in Bowsman who helped us out from time to time, and I’ve never forgotten that.
“I did a book signing in Calgary in the middle of April, and a woman I grew up with in Bowsman and our parents were family friends, had her daughter drive her from Carstairs, Alberta, to see me. I was shocked and burst into tears. This woman told me how she remembered our family and that when her family was getting ready to head into Swan River on Saturdays, her mother had them fill a cardboard box of produce from the garden to give to my family to survive.”
Looking back at Tennison’s story and life experience of growing up in poverty, she feels that although she has survived this chapter in her life, poverty still impacts many people today in ways that most people can’t imagine until they have gone through it.
“The book touches on how people think we’ve come a long way and things have changed since then, but in essence, they really haven’t in the last 50 years,” said Tennison. “There are still people living in poverty and struggling, but the difference is that there are more social safety nets now than there were back then.
“We didn’t have a lot of those tools growing up.”
Tennison has matured and lived other life experiences that have helped shape the person she has become, but writing this memoir also helped her to gain a better understanding of just how much her mother did for her family despite having the odds stacked against her.
“I think it’s not so much that I learned much about myself when writing this memoir as it was about how it reinforced who I am, because I’ve always struggled with imposter syndrome at times and a lot of self-doubt, but I had a mother who said I could do whatever I want,” said Tennison. “That has always been at the back of my mind. So, when the going gets tough in life, which it often does for all of us, I hear her voice and think to myself that I can do this.
“Writing a book has always been something I wanted to do. I didn’t have a type of book defined at that time, but it ended up being one that was a memoir and a tribute to my mother. That positive reinforcement of being able to do this floated through the book as I wrote it. It took five years from the time I started writing to almost the day when I was standing in front of a crowd at McNally Robinson launching the book.
“A lot of people would be deterred by that length of time, but I kept persevering through dealing with different editors and maintaining my voice,” said Tennison. Then going through the submission process can be very off-putting and demoralizing. I was just about done, and only had three Canadian potential publishers left who may be potential possibilities, and then Heritage House wanted to publish my memoir.”
Tennison will be in the Valley for the Swan River Museum’s Heritage Day in August to promote and sign her memoir and to take a photo with her father’s car that was donated to the museum. Naomi’s Houses is available to purchase online from McNally Robinson, Indigo Chapters and Amazon.
Opening Up Valley History
The Swan Valley Historical Museum opened its doors this past Sunday (May 25), putting on a show with various sights to see and experience from the past of the Swan River Valley.
Harvest Hill Christian Academy ready to open
A Christ-centred, family-focused independent K-9 school is set to open its doors in Roblin this fall.
Founded in 2023 as the Harvest Homeschool Co-op running out of Roblin’s Evangelical Mission Church, it is transitioning for the 2025-26 academic year into the Harvest Hill Christian Academy.
Read all about it in this week’s issue.